I booked through their website and the service they provided was excellent. They prepared a lovely table on the terrace, overlooking Isola Bella. The food was excellent. We were greeted with free champagne and, while waiting for our food, they brought some biscuits and tomato sandwiches. Then a tuna tartare appetizer for everyone. All the dishes we tried were delicious. Finally, they brought a platter of fruit for everyone - without charging either - and homemade lollipops and candy. Lina, with whom I made the reservation, came to the table and gave us each a bracelet. We were afraid of the bill as we had ordered several bottles of wine, and starters and main courses each.