This summer, I stayed here for six nights during my visit to Florence, and I highly recommend it. It is located close to the bus and train station of Santa Maria Novella, and a tram stop. In about 15 - 20 minutes you can get downtown, making it perfect for exploring the city on foot. Part of the hotel has been recently renovated, so it has two zones, so to speak - the old and the new. I requested a room on the modern side, and got it, so keep in mind that this review is only about the new part of the hotel; I don't really know anything about the old. Everything was very clean and in good condition.